Installation Guide

How to install on Android

  • Keep the QR code open on another device/screen so your phone can scan it.
  • Use a stable internet connection throughout the process.
  • The QR code works only once—do not scan it more than one time.
  • Do not remove the eSIM after installation, as it cannot be reused.
  • We recommend naming the new eSIM “VOYE”.
Android Settings screen
Step 1

Open “Settings” > “Connections”.

Android SIM manager
Step 2

Tap “SIM manager”.

Android Add eSIM
Step 3

Select “Add eSIM”.

Scan QR code from provider
Step 4

Tap “Scan QR code from service provider”.

Scan your QR code
Step 5

Scan your QR code (on another screen or device).

Add eSIM confirmation
Step 6

Confirm by tapping “Add”.

Preferred SIMs settings
Step 7

Your eSIM is now listed in “SIM manager”. Under Preferred SIMs:
• “Calls” → your physical SIM
• “Messages” → your physical SIM
• “Mobile data” → your eSIM

Activate abroad
  1. Open “Settings” > “Connections” > “SIM manager”.
  2. Enable your eSIM.
  3. Set “Mobile data” to your eSIM.
  4. Ensure “Data roaming” is ON in “Settings” > “Connections” > “Mobile networks”.
Back home

Restore your primary line:

  1. Go to “Settings” > “Connections” > “SIM manager”.
  2. Turn the eSIM off.
  3. Turn your primary SIM on.
  4. Make sure “Data roaming” is OFF in “Settings” > “Connections” > “Mobile networks”.

How to install on iOS (up to 17.3)

  • Open the QR code on another screen so your iPhone camera can scan it.
  • Ensure a stable internet connection.
  • The QR code can only be used once.
  • Don’t remove the eSIM after installation.
  • We suggest naming the eSIM “VOYE”.
iOS Cellular settings
Step 1

Go to “Settings” > “Cellular”.
Tip: On iOS 17.4+, you can long‑press the QR code, tap “Add eSIM”, allow activation, then skip to Step 5.

Add eSIM
Step 2

Tap “Add eSIM”.

Use QR code
Step 3

Choose “Use QR code”.

Scan QR code
Step 4

Scan the QR code (displayed on another device/screen).

Continue to add eSIM
Step 5

Tap “Continue”. This may take a moment.

Done adding eSIM
Step 6

Tap “Done”.

Cellular Plan Labels
Step 7

Under “Cellular Plan Labels”, tap the new eSIM to rename it.

Rename to Voye
Step 8

Rename it to “Voye” and tap “Done”.

Continue
Step 9

Tap “Continue”.

Default Line primary
Step 10

When prompted, select “Primary” for “Default Line”.

iMessage & FaceTime primary
Step 11

Select “Primary” for “iMessage & FaceTime”.

eSIM added confirmation
Step 12

All set! Your eSIM appears in “Settings” > “Cellular”.

Activate abroad
  1. Go to “Settings” > “Cellular”.
  2. Enable your eSIM.
  3. On the eSIM settings, turn “Data Roaming” ON.
  4. In “Cellular Data”, ensure “Allow Cellular Data Switching” is OFF.
Back home

Restore your primary line:

  1. Open “Settings” > “Cellular”.
  2. Turn your eSIM off.
  3. Turn your Primary line on.
  4. Ensure “Data Roaming” is OFF.

How to install on iOS (17.4 and above)

  • Display the QR code on another device/screen for scanning.
  • Make sure you are connected to a stable internet network.
  • The QR code is single‑use.
  • Do not remove your eSIM after installation.
  • We suggest naming the eSIM “VOYE”.
iOS Cellular settings
Step 1

Open “Settings” > “Cellular”.
Shortcut: Long‑press the QR code > “Add eSIM” > “Allow” on “Activate New eSIM”, then jump to Step 5.

Add eSIM path
Step 2

Tap “Add eSIM”.

Use QR code option
Step 3

Choose “Use QR code”.

Scan code camera
Step 4

Scan the QR code shown on another device/screen.

Continue activation
Step 5

Tap “Continue”. Activation may take a moment.

Done eSIM added
Step 6

Tap “Done”.

Rename plan label
Step 7

Under “Cellular Plan Labels”, select the new eSIM to rename it.

Name it Voye
Step 8

Rename it to “Voye”, then tap “Done”.

Continue prompt
Step 9

Tap “Continue”.

Default Line setting
Step 10

When asked, choose “Primary” for “Default Line”.

iMessage and FaceTime setting
Step 11

Choose “Primary” for “iMessage & FaceTime”.

Installed confirmation
Step 12

Done! Your eSIM appears under “Settings” > “Cellular”.

Activate abroad
  1. Go to “Settings” > “Cellular”.
  2. Enable your eSIM.
  3. On the eSIM page, turn “Data Roaming” ON.
  4. In “Cellular Data”, keep “Allow Cellular Data Switching” OFF.
Back home

Restore your primary line:

  1. Open “Settings” > “Cellular”.
  2. Turn your eSIM off.
  3. Turn your Primary line on.
  4. Make sure “Data Roaming” is OFF.